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Blocked Drain Sydney | Blocked Drain Repair Plumber Sydney

No more backed up sewer pipes or smelly and blocked drains

Blocked Drains Sydney

Are your home or business’s drains gurgling, is there a recurring bad smell in your toilet or bathroom, have you noticed that the water level is your toilet is too high or low or your sink is taking longer to drain? These are all signs of a sewer blockage that can become extremely unsightly and very smelly, not to mention unhealthy for you and your family.

Blocked drain and grease trap calls are given priority at Mates Rates Plumbing, a prompt response and fixing your blocked drain quickly can avoid an unpleasant issue that will only get worse if left unchecked.

Sewer-Cam your quick & efficient solution

When your drains are inspected with Mates Rates CCTV “Sewer-Cam” the blockage or damaged section can literally be inspected and easily located so excavation is limited only to your drain’s damaged section. Sewer-Cam can save you thousands of dollars by eliminating unnecessary excavation and the time that was once needed to locate drain damage or blockages.

If your sewer is overflowing do not flush or drain water as this will only make things worse and may cause additional water and waste damage. Call the Mates Rates Plumbing emergency line and receive immediate professional advice.

Call (02)9191 7369 or use the ‘Tap To Call‘ button for backed up drain and sewerage blockage emergencies or if not urgent complete the enquiry form to receive a response within one working day to arrange an appointment and quotation.

When circumstances demand a local blocked drain specialist, call your Sydney Mates Rates Plumber, they are probably just around the corner so you can be confident that you will receive a prompt response, the best plumbing solution and Mates Rates too, so fixing it won’t cost you the earth.

Signs your drains are about to backup

Usually the first signs of an imminent sewer backup are foul odours, an unusual water height in your toilet and a rather slow drain. If you do not have your Mates Rates Plumber attend to a partial blockage in time then these symptoms will be followed by your first actual sewer backup. When the sewer line becomes completely blocked then the repulsive sewage water and sludge has no choice but to reverse back into your home or business through your sink, toilet and/or other drains. An objectionable and unhealthy circumstance you will only ever permit to occur the once!

Sewage backup prevention

You can never guarantee that preventative measures will eliminate all risks of a sewer backup as it can occur in the main sewer line as a result of other people’s actions. However, you are able to protect your own sewer line from getting blocked and prevent sewer backups to a significant degree.

  • Avoid clogged drains by never dumping food or greasy substances down the sink.
  • Cover all plug-holes in your kitchen and bathroom with filters to keep hair or solid objects from finding their way into your draining system.

If you live in one of Sydney’s remaining rural areas with no mains sewer your septic systems can also cause household drains to backup and overflow. As a septic system owner you are responsible for ensuring that your septic system is safe and working properly. A failing septic system is a health risk for your family and the community and may be causing harm to the environment. Septic systems are on-site sewage management solutions and Mates Rates are familiar with their many forms including traditional septic tanks, pump-outs, composting toilets and aerated septic systems. Have a regular Mates Rates inspection every 12 months and arrange for it to be pumped out (de-sludged) every 3 to 5 years.

Agricultural drains & stormwater pipes

Agricultural drainage systems are even more susceptible to tree roots growing into the lines and collapsing due to ground movement, slowing and eventually blocking the flow of water. Suburban agricultural drains, like your guttering and downpipes, generally waste into the municipal storm water system, and like other underground utilities are never considered until they fail.

When the blockage is caused by tree roots or collapsed pipes then you will need to call a Mates Rates drain cleaning expert to remove and replace the damaged section of the line and to clear the rest of the drain lines from debris and dirt using an eco-friendly Hydro Jetter or sewer snake.

Jetter blockage removal

Hydro-Jetting uses high velocity water pressure to dislodge and blast away accumulated tree roots, scale, silt, sand and grease build-up on the inside walls of your sewer and stormwater pipe. These days Mates Rates employ the Jetter on drain blockages that electric eel machines are incapable of clearing. Jetter has the power to displace the toughest blockages and at the same time scours the full diameter of the pipe, flushing debris and leaving lines clear.


SewerCam is a specialised CCTV camera, monitor and radio frequency (RF) locator that allows your Mates Rates drainage expert to see right down inside your sewer lines and underground stormwater plumbing to recognise any issues that may cause a blockage to reoccur. SewerCam has an inbuilt radio emitter that enables your Mates Rates plumber to accurately detect the camera head’s location below ground. The RF SewerCam locator is a feature that will save you thousands of dollars by reducing the time that was traditionally needed to locate drain damage and by eliminating unnecessary excavation searching blockages. SewerCam is Mates Rates highly efficient first step to preparing a report (with video) on the condition of your underground pipes and recommendations for any necessary repairs.

Cured-in-place pipe (CIPP) relining your no-dig alternative

Cured-in-place pipe (CIPP) relining has transformed the sewer drain and stormwater repair and maintenance industry. Using Mates Rates specialised CIPP trenchless, pipe relining is cost-effective, clean, and successful. CIPP has many benefits compared to the traditional dig and replace method. Pipes repaired using relining are stronger than PVC pipes, have more effective protection from root penetration than newly installed pipes, and a life expectancy of 50 years.

Little to no digging is involved in this trenchless process, making CIPP a more cost-effective and less disruptive method than traditional “dig and replace” pipe repair techniques. Most pipes can be repaired in one day with minimal disruption without the mess and noise of excavation allowing you to minimise disruption to your household or business. Mates Rates stand behind our CIPP repairs with a 25 year warranty on the CIPP liner and silicate resign in addition to our 7 year workmanship guarantee.

Blocked drain & grease trap emergencies

Mates Rates 24 hour emergency plumbing repair service is available to all residential properties, offices, shops, strata management, restaurants and commercial premises across Sydney’s North Shore and North West. Call (02)9191 7369 day or night stating the nature of your emergency plus your address and you will receive prompt advice on what you should do and a Mates Rates plumber in your area will be dispatched immediately.

Cost saving repairs, maintenance and upgrades

Any plumbing repair or maintenance should be always done by a licensed trade’s person, or your manufacture’s warranty and your building and content insurance could be voided. Your Mates Rates plumber will happily give you advice and ensure that you take the best course of action and avoid costly mistakes.

Always keep an eye out for dripping taps in your home, office or garden, toilet cisterns that continually run, leaking hot water tanks and valves, damp spots in floors walls or ceilings, hard to turn or noisy taps or sinks that drain slowly. These are the common early signs of a minor plumbing issue that could result in serious damage and cost you money if not promptly attended to.

Unusually high water, gas or electricity bills can also identify an otherwise unrecognised leak. If your consumption has increased without explanation, this could warrant some expert investigation, Mates Rates could save you a great deal of money in the long term.

As a local business owner or Sydney resident you are invariably trying to economise by reducing waste wherever practical. Mates Rates can help here by fitting water saving taps, shower heads, dual flush toilets and grey water systems in addition to solar or heat pump solutions to replace power hungry outdated water heating systems and appliances. By upgrading to environment endorsed products you will reduce consumption and save money as well as doing your bit for the planet. To arrange a Mates Rates eco economy analysis complete the on line enquiry form and a Mates Rates plumber will call you to make an appointment to check and advise how you can save on all your gas and water usage.

Call Mates Rates Plumbing the first choice of enlightened residents, strata managers and commercial organisations throughout Sydney’s North Shore on (02)9191 7369, use the ‘Tap to Call’ button for plumbing emergencies of complete the enquiry form to arrange an appointment and quotation.

100% service guarantee

Mates Rates plumbers guarantee to provide you with an excellent blocked drain and grease trap clearance service, exceptional workmanship and attention to detail. Your local Mates Rates plumber is highly trained fully experienced and reliable.

On call 24/7 to provide prompt preventative maintenance and emergency plumbing services you can count on, Mates Rates take care of your blocked drainage needs-day or night, plus Mates Rates stand behind our plumbing repairs with a comprehensive 7 year workmanship guarantee.